Guarantee 360-Degree Satisfaction in Cash Interventions

The 360-Degree Satisfaction Learning Paper is considered a station on the Islamic Relief learning journey. It provides evidence-based action-orientation recommendations, an inclusive and intersectional approach, and an additional step-by-step process group, that is advised to be included as a planning deliverable of any humanitarian programme. This specifically links to cash-based interventions by helping select the optimum, evidence-based programmatic course of action to become more data-driven, protective and inclusive, and heavily adopts the preventative approach of avoiding harm and exclusion, minimising the load on the complaint and feedback response mechanism towards the full satisfaction of rightsholders.

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