A Comprehensive Analysis of Inclusive Feedback and Complaint Handling Mechanism among People with Disabilities
People with disabilities face institutional and attitudinal barriers accessing and fully participating in the development and implementation of inclusive programmes including raising their voices, feedback and complaints. Islamic Relief promotes the rights of people with disabilities to fully and safely access and practice their right to complain on an equal basis with others. This report presents a revision of Islamic Relief complaints and feedback mechanism by Palestinian Disabled Persons’ Organisations (DPOs) and provides recommendations that will enhance the inclusivity and effectiveness of those mechanisms.
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