Syria crisis: Returning to ruin and rubble

Today marks 14 years since the crisis in Syria began; 14 years since what began as peaceful demonstrations, escalated into a country-wide conflict that forced millions of Syrian families to flee their homes.

It has been a crisis characterised by its longevity and its complexity, with no frontline to the fighting and multiple international parties involved.

The impact on the people of Syria has been monumental.

Over the past 14 years, more than 500,000 people have been killed, while entire villages, towns and cities lie in ruins. Over 130,000 people have been detained, abducted, or gone missing in Syria since 2011.

Basic services such as electricity, water, and healthcare are either limited or non-existent. For tens of thousands of people, there are simply no livelihoods to be had.

The conflict has transformed Syria into one of the world’s largest displacement crises. There are now more than 7.4 million internally displaced within Syria, while another 6.2 million are abroad, taking refuge in neighbouring countries.

This year is different, however. For the first time in since 2011, displaced Syrians have been offered a glimmer of hope after the historic change of government in December 2024.

Now, a growing number of Syrians are planning to return home. As of 5 February, the United Nations High Commissioner for Refugees (UNHCR) estimates that 270,000 Syrians have returned to Syria since 8 December 2024.

But what exactly are Syrians returning home to?

While the change of authorities has offered hope of a new dawn for the country, the situation in Syria remains dire – much of the country has been destroyed or damaged by the long-running conflict.

Supporting the huge influx of returnees is complicated. Villages and towns lie in ruins, basic services such as electricity, water, and healthcare are either limited or non-existent – the livelihoods of thousands hang by a thread.

Destruction like nowhere else

Idlib governate, in the north-west of Syria, had been the focus of heavy bombing throughout much of the conflict. Many of the towns and cities across the region are now scarcely recognisable.

Adnan is a 52-year-old father of 4, from the town of Saraqib in Idlib governorate, the location of a violent battle that took place in 2012, something the city has never recovered from.

“The war in Syria over the past 14 years has affected all of Syria, especially the city of Saraqib and its people,” Adnan tells us.

“The destruction in the city is unlike any other city. One of the hardest moments I lived through was when I stayed for 7 years unable to enter the city or stroll through its markets due to heavy airstrikes on it.

“There was a whole month of Ramadan when the city was bombarded with barrel bombs every day at iftar and suhoor.”

Adnan returned to Saraqib to find his home in ruins

Throughout 2024, the sharp escalation of violence, which included the deliberate targeting of hospitals, caused severe disruption to essential services across Idlib governorate. Hundreds of buildings across the city have been destroyed.

Compounding issues, there have also been reports of looting and vandalism in Saraqib.

“It has turned into a ghost town,” Adnan says.

“The situation in the city is very bad, as you can see, there is destruction in every neighbourhood.

“The people of Saraqib rely on agriculture as their main source of income, but today we cannot go to the fields because there are landmines; we cannot enter them.

“We are even lacking bread, water, and electricity; there are no basic essentials for life.”

On the back of 14 years of conflict, economic hardship, restrictive policies, and rising social tensions, more Syrians like Adnan are being pushed into poverty and aid dependency. The country is grappling with a prolonged economic crisis, and with limited funding and continued instability in the region, many returnees face an uncertain future.

Destroyed and looted

In the town of Al-Lataminah in Hama governorate, the situation is similar.

Mohammed was displaced from Al-Lataminah and returned to find his home in ruins.

“My house suffered severe damage and is in need of comprehensive repairs, including electricity, water, and sanitation networks,” Mohammed says.

“Everything inside the house was completely looted, and it now requires major repairs to become habitable again. Most of the houses in the town are similar to mine; they are either completely destroyed or have been looted, leaving the residents living in extremely difficult conditions.”

The damage to infrastructure across Syria is severe, with the health sector in particular on the brink of collapse, potentially leaving thousands without care. The health sector is severely strained and over half of the country’s hospitals are non-functional. Hundreds of health facilities across the country have been forced to close.  

“There are no schools, hospitals, or health centres nearby, and even the 1 school that was there is not sufficient to meet the needs of the residents.” Mohammed says.

“For treatment, we had to travel to the town of Morek, about 10 kilometres away, which places a huge burden on us. Treatment is mostly expensive because it is private and not free, making healthcare out of reach for many residents.”

Mohammed believes he will struggle to rebuild his home without humanitarian support

The main conflict may be over, but the crisis in Syria continues and the needs of the Syrian people continues to grow – more than 16.7 million people are in need of humanitarian aid.

The combined effects of continued hostilities and unaddressed explosive ordnance (UXO) contamination, climate and environmental impacts, and most recently the uncertainty around governance in the country, are just a few of the challenges currently facing Syria.

Islamic Relief is helping

Islamic Relief has been supporting the people of Syria since 2011. We are one of the largest humanitarian organisations still operating in Syria, while also providing support in neighbouring countries, where many Syrian refugees rely on our assistance.

We are working with fellow humanitarian actors and important stakeholders in Syria to expand our operations and assist in this crucial phase for the country.

Our future projects will focus on helping rebuild Syria; including improving temporary shelters for internally displaced people, assisting returnees returning to their hometowns and assisting with the reopening of hospitals and health facilities in the major cities of Syria including Aleppo, Homs, Hama and Damascus.

The scale of need in Syria is enormous, but hope remains for the future.

Abdul is 13 years old, all he has known during his short life has been conflict and displacement. Originally from Al-Lataminah, he was displaced to the internally displaced persons camps in the north but has now been able to return home with his grandparents.

Abdul is only 13 years old but has already been displaced multiple times in his short life

Despite the ruins and rubble that surround him, Abdul feels hopeful for the future, and hopeful for Syria.

“I cannot express my feelings; I feel overwhelming joy. The people of the villages have started returning, and the land is returning to its people.”

The process of building a new state must be led by the Syrian people, but the scale of need in Syria is immense, requiring substantial international support. Islamic Relief is preparing to support much-needed reconstruction and recovery efforts.

With your support, we will continue to assist the people of Syria as they begin the painstaking task of rebuilding their shattered lives and communities: please donate generously today.

To learn more about the complex and winding crisis, and Islamic Relief’s support throughout, read the full story here.

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new director

Director of Network and Resource Development

Adnan joined Islamic Relief in 2004 as a regional fundraiser in the UK. He worked in multiple roles over 10 years at Islamic Relief UK, including setting up the first digital team and leading the growth of digital fundraising and engagement. Adnan also led numerous fundraising and marketing campaigns, which played a significant part in the growth of Islamic Relief UK.

Having moved to Islamic Relief Worldwide in 2014, Adnan has held different roles that have helped grow Islamic Relief’s global digital footprint into new geographic territories, supporting Islamic Relief members with their digital and marketing growth as well as developing new products and initiatives for the Islamic Relief family.

Adnan graduated in Industrial Design and Technology from Loughborough University. He has since completed an Advanced Diploma in Business Administration from Durham University and a Diploma in Digital Marketing from the Institute of Data and Marketing.

Nadeem Azhar

General Counsel

Nadeem joined Islamic Relief Worldwide in September 2022. He has worked in the charitable sector for over a decade.

He studied Modern History and Politics at Manchester University, and at the University of Law in London before qualifying as a solicitor in 2011.

Nadeem is an experienced corporate, commercial and governance lawyer, having worked with various faith-based and grant making charities as well those in health and education settings. He was a partner at a law firm in London before moving in-house where he focused on setting up and restructuring charities and social enterprises.

Most recently, Nadeem was Lead Counsel at Mind, a leading mental health charity, where he co-authored a new federation agreement, revamped legal processes, and played a major role in developing its strategic and fundraising partnerships.

Nadeem has been a charity trustee for the Seafarers Charity, as well as many grant-making bodies and theatre companies.

Adnan Hafiz

Director of Network and Resource Development

Adnan joined Islamic Relief in 2004 as a regional fundraiser in the UK. He worked in multiple roles over 10 years at Islamic Relief UK, including setting up the first digital team and leading the growth of digital fundraising and engagement. Adnan also led numerous fundraising and marketing campaigns, which played a significant part in the growth of Islamic Relief UK.

Having moved to Islamic Relief Worldwide in 2014, Adnan has held different roles that have helped grow Islamic Relief’s global digital footprint into new geographic territories, supporting Islamic Relief members with their digital and marketing growth as well as developing new products and initiatives for the Islamic Relief family.

Adnan graduated in Industrial Design and Technology from Loughborough University. He has since completed an Advanced Diploma in Business Administration from Durham University and a Diploma in Digital Marketing from the Institute of Data and Marketing.

Board of Directors
Javed Akhtar

Director of Finance

Javed Akhtar has more than a decade of experience at Islamic Relief, having worked in a similar role between 2003-2014. In that role he strove to implement wide-ranging financial and accounting processes which aided in the transparent nature in which Islamic Relief now operates.

Javed also has diverse experience across the private sector, having worked at American chemicals and pharmaceutical giant DuPont, shipping firm FedEX and technology consultancy company Accenture. In all his roles, he prioritises using the latest technologies to improve monitoring and reporting at every level. Javed’s commitment to embracing digital end-to-end technology, enhancing accountability to our stakeholders and promoting financial transparency is ensuring that we remain at the forefront of financial developments in the sector.

By training, Javed is a chartered accountant with a Master’s degree in NGO Management with Charity Accounting and Financial Management from Cass Business School.
Board of Directors
Affan Cheema  

Director of International Programmes

Affan Cheema is an experienced leader who has spent 25 years working in the international aid sector on poverty eradication in Asia, Africa and the Middle East. He has worked in fast onset emergencies, protracted crisis and development environments whilst working for Islamic Relief Worldwide and Care International. He is also a trustee of South West International Development Network (SWIDN).

Through his career Affan has held numerous roles including institutional fundraising, programme and grant management, and programme quality assurance.  Affan’s leadership has helped Islamic Relief Worldwide secure the highly coveted Core Humanitarian Standard (CHS), seen as the sector’s premier benchmark for operational excellence.

Affan completed his BA in Economics and Geography from University of London (School of Oriental and African Studies) and his MSc in Development Administration and Planning from the University of Bristol. He is PRINCE2 qualified, is a keen sportsman and recently co-edited a book entitled -Islam and International Development: Insights for working with Muslim Communities-.
Board of Directors
Dr Hossam Said

Managing Director, Humanitarian Academy for Development (HAD)

For nearly three decades Dr Hossam has provided the strategic vision to manage, lead and develop a range of international humanitarian interventions around the world.

At the start of his career, Dr Hossam served on the Board of Directors of the Egyptian Medical Syndicate, before moving to Islamic Relief Worldwide to manage the core global business activities as International Programmes Director.

During this time the organisation increased its global reach, gaining both domestic and international repute and credibility. Dr Hossam has also served on the Islamic Relief Worldwide Board of Management and Executive Committee for the past 15 years; sharing responsibility for strategic organisational development and the change management process, whilst forging strong relationships with many other charities.

Dr Hossam gained an MBA from Aston Business School in 2004 and graduated as a Medical Doctor from Cairo University in 1981.
Board of Directors
Martin Cottingham  

Director of External Relations and Advocacy

Martin Cottingham joined Islamic Relief in 2012 as IRUK Media Relations Manager, and was appointed Head of Communications in 2015 before taking up his current position as Director of External Relations and Advocacy for Islamic Relief Worldwide.

Martin has helped Islamic Relief to increase its mainstream media profile and expand its campaigning work, producing hard-hitting advocacy reports on floods in Pakistan (2011) famine in Somalia (2012) disaster risk reduction (2013) and aid to Afghanistan (2014). He has over 20 years’ experience working in media, communications and marketing roles for international development and environmental charities.

Martin graduated from the University of London with a degree in English and Drama (1982-85) then trained as a journalist with a postgraduate diploma at City University (1986-87). He has previously worked for Christian Aid as Editor of Christian Aid News and Media Relations Manager (1988-97) for Oxfam as Regional Campaigns Manager (1997-2000) and at the Soil Association as Marketing Director (2001-2006), as well as working for a wide range of organisations as a freelance writer, researcher and communications consultant.

Tufail Hussain

Director of Islamic Relief UK

Tufail Hussain has 17 years’ experience in the humanitarian and development sector, leading on marketing and fundraising campaigns for several organisations before joining Islamic Relief UK in 2016 as Deputy Director. Tufail was appointed Director of Islamic Relief UK in 2019 and in 2021 provided valuable leadership as interim CEO of Islamic Relief Worldwide.

Tufail is driven by a passion for empowering disadvantaged youth and mentors a number of young people. He also works to strengthen engagement between British Muslims and wider society. Under his leadership, Islamic Relief UK has significantly increased its income and developed successful partnerships with communities across the country. He has travelled around the world to raise awareness of major emergencies such as the Syria, Yemen and Afghanistan crises and the floods in Pakistan and Sudan.

A father to 5 daughters and a son, Tufail is also a sports enthusiast and passionate Liverpool FC supporter. Tufail has run the London Marathon twice, raising over £35,000 for humanitarian causes.

Before joining Islamic Relief he was CEO of Orphans in Need, where he oversaw a new strategy that increased income from £2 million to £9 million in 3 years and opened up new UK and international offices. Tufail is also a trustee of the Muslim Charities Forum and a Director of TIC International (Islamic Relief Worldwide’s clothes recycling and trading arm).
Waseem Ahmad

Chief Executive Officer

Waseem Ahmad joined the Islamic Relief family over 24 years ago, serving as Programme Officer in the Balochistan province of south-western Pakistan before becoming Head of Programmes in Pakistan. Waseem then moved to Oxfam and Tearfund before returning to Islamic Relief to establish our mission in Malawi. Later serving as Head of Programme Funding and Partnerships, Waseem led the response to major crises across the globe, including the East Africa drought, Pakistan earthquake and the Indian Ocean Tsunami.

Waseem then served for nearly 6 years as our Director of International Programmes, during which time the charity secured and retained the coveted Core Humanitarian Standard certification in recognition of the quality of our programming. He was appointed CEO of Islamic Relief in May 2021.

With a special interest in community mobilisation and infrastructure, Waseem received an MSc in Project Planning and Management from the University of Bradford, as well as an MSc in Economics from Arid Agriculture University in Rawalpindi, Pakistan.

Waseem has also worked for Lepra Health in Action and is a member of the International Civil Society Centre’s Board of Trustees. The father-of-3 enjoys walking and playing football, and is a keen birdwatcher.