A new dawn for Syria: Navigating hope, challenges, and rebuilding 

Islamic Relief’s Humanitarian Advocacy Advisor, Aman Soufi, has spent years monitoring the crisis in her native Syria, highlighting the dire humanitarian needs, the obstacles aid agencies face in trying to meet them and the action needed to ease suffering. Today, for the first time since the change in government, she sets out how the international community can support Syria to rebuild and address the needs of the millions of Syrians affected by the 14-year crisis. 

On December 8 2024 at 6:18 am, Syrians awoke to an unimaginable greeting: “Good morning, Syria, for the first time without Assad.” These words, broadcast on the national Syrian Radio, left listeners in disbelief. The magnitude of this change felt almost unreal. 

As a Syrian, I could hardly believe it myself. My first instinct was to call my family and friends back home. But, while sharing in their joy, I was also anxiously following news updates to confirm if this change of power had truly happened peacefully, as was being reported, or if the media – as so often happens – had somehow obscured the reality.  

Syrians worldwide are celebrating the end of a regime responsible for massive bloodshed and suffering. Fourteen years of crisis have left Syria in ruins. It will be a struggle to rise from the ashes. Yet, there is hope that this change marks the start of a brighter future—one of healing and reunification for millions of Syrians scattered across the globe. I certainly hope so!  

As we look ahead into the post-Assad era, we know that this fragile new chapter carries immense challenges and risks. Here are the urgent priorities and needs that must be addressed to help Syria navigate this pivotal phase: 

  • International governments must ensure and facilitate the scale-up of humanitarian assistance and economic investment 

The ongoing economic collapse, fuelled by hyperinflation and currency depreciation, has left vulnerable families, businesses, and aid agencies struggling, with only 31% of the 2024 Humanitarian Response Plan funded. Immediate, sustained, and flexible funding is urgently needed, but international sanctions and Syria’s isolation from global banking systems make this nearly impossible. 

Without access to international banks and platforms like PayPal or Western Union, international transactions are delayed or even blocked, hindering critical aid such as winterisation and emergency health services. I remember how online shopping and global connectivity were foreign concepts when I lived in Syria – we were isolated from the world, and this remains the case.  

Sanctions can be an important political tool, but must not harm vulnerable civilians and exacerbate poverty. Lifting sanctions and reconnecting Syria’s banking sector to the international financial system is a vital step to ending this isolation and enabling both humanitarian assistance and economic recovery. 

  • The process of building a new state must be led by the Syrian people, but the needs are enormous and they will need support from the international community 

Syria’s infrastructure is in ruins, with 70% of essential systems such as water, electricity, and sanitation severely damaged. Public services are shattered: 38% of hospitals and 47% of healthcare centres are non-functional, over 5,200 schools have been destroyed, and 3 million children are out of school. Power outages restrict households to a few hours of electricity each day. 

Reconstruction, the costs of which will now far exceed the $6.3–$8.5 billion estimated by World Bank in 2022, must prioritise healthcare, education, and energy, focusing on local communities. A community-driven approach and the expertise of the Syrian diaspora are vital for rebuilding with dignity, resilience, and stability. 

  • Refugees and returnees confront devastation and uncertainty 

Syria remains one of the world’s largest displacement crises, with over 14 million refugees and more than 7.2 million people internally displaced. While many wish to return, for others, there is little to go back to;  homes destroyed, loved ones lost, and few functioning services.

Many cities lack the necessary infrastructure to support returnees, and areas including Aleppo’s suburbs, Homs, Raqqa, and Eastern Ghouta remain devastated and largely uninhabitable due to years of crisis. The United Nations Refugee Agency (UNHCR) has called for “patience and vigilance” in repatriation, stressing that refugees should only return when they feel safe, and in line with international law and standards on refugee protection.  

  • Syria’s path to recovery: Prioritising protection, justice, and social cohesion  

We must reflect on the lessons of the Arab Spring and how international actors have shaped Syria’s crisis, driven by their own interests. 

Swiftly establishing a stable, inclusive interim government is crucial to prevent factionalism and further instability. Syria’s political transition must prioritise civilian protection, rebuilding critical infrastructure, and ensuring unhindered humanitarian aid. Strengthening the government’s capacity for emergency response and promoting justice and accountability is essential, with adequate funding for mechanisms like International, Impartial, and Independent Mechanism (IIIM, a UN organisation that assists in the investigation and prosecution of serious international crimes in Syria).  

Over 130,000 people have been detained, abducted, or have gone missing in Syria since 2011. Urgent efforts are required to locate them, reunite families, and preserve evidence for justice. Mental health support and social cohesion programmes are essential for rebuilding trust and unity. The international community must work with local actors to heal Syria’s fractured society. 

In the face of this uncertainty, Syria desperately needs constructive international support. The pain and trauma we Syrians feel should not define our future; we deserve the chance to heal, rebuild, and reclaim our dignity.  

Local communities within Syria, alongside the Syrian diaspora, carry invaluable knowledge, expertise, and resilience that are vital to driving meaningful change. Now, more than ever, the international community must stand with the Syrian people, offering not just aid, but hope for a future free from the horrors of the past. 

BROWSE OTHER OPINIONS

new director

Director of Network and Resource Development

Adnan joined Islamic Relief in 2004 as a regional fundraiser in the UK. He worked in multiple roles over 10 years at Islamic Relief UK, including setting up the first digital team and leading the growth of digital fundraising and engagement. Adnan also led numerous fundraising and marketing campaigns, which played a significant part in the growth of Islamic Relief UK.

Having moved to Islamic Relief Worldwide in 2014, Adnan has held different roles that have helped grow Islamic Relief’s global digital footprint into new geographic territories, supporting Islamic Relief members with their digital and marketing growth as well as developing new products and initiatives for the Islamic Relief family.

Adnan graduated in Industrial Design and Technology from Loughborough University. He has since completed an Advanced Diploma in Business Administration from Durham University and a Diploma in Digital Marketing from the Institute of Data and Marketing.

Nadeem Azhar

General Counsel

Nadeem joined Islamic Relief Worldwide in September 2022. He has worked in the charitable sector for over a decade.

He studied Modern History and Politics at Manchester University, and at the University of Law in London before qualifying as a solicitor in 2011.

Nadeem is an experienced corporate, commercial and governance lawyer, having worked with various faith-based and grant making charities as well those in health and education settings. He was a partner at a law firm in London before moving in-house where he focused on setting up and restructuring charities and social enterprises.

Most recently, Nadeem was Lead Counsel at Mind, a leading mental health charity, where he co-authored a new federation agreement, revamped legal processes, and played a major role in developing its strategic and fundraising partnerships.

Nadeem has been a charity trustee for the Seafarers Charity, as well as many grant-making bodies and theatre companies.

Adnan Hafiz

Director of Network and Resource Development

Adnan joined Islamic Relief in 2004 as a regional fundraiser in the UK. He worked in multiple roles over 10 years at Islamic Relief UK, including setting up the first digital team and leading the growth of digital fundraising and engagement. Adnan also led numerous fundraising and marketing campaigns, which played a significant part in the growth of Islamic Relief UK.

Having moved to Islamic Relief Worldwide in 2014, Adnan has held different roles that have helped grow Islamic Relief’s global digital footprint into new geographic territories, supporting Islamic Relief members with their digital and marketing growth as well as developing new products and initiatives for the Islamic Relief family.

Adnan graduated in Industrial Design and Technology from Loughborough University. He has since completed an Advanced Diploma in Business Administration from Durham University and a Diploma in Digital Marketing from the Institute of Data and Marketing.

Board of Directors
Javed Akhtar

Director of Finance

Javed Akhtar has more than a decade of experience at Islamic Relief, having worked in a similar role between 2003-2014. In that role he strove to implement wide-ranging financial and accounting processes which aided in the transparent nature in which Islamic Relief now operates.

Javed also has diverse experience across the private sector, having worked at American chemicals and pharmaceutical giant DuPont, shipping firm FedEX and technology consultancy company Accenture. In all his roles, he prioritises using the latest technologies to improve monitoring and reporting at every level. Javed’s commitment to embracing digital end-to-end technology, enhancing accountability to our stakeholders and promoting financial transparency is ensuring that we remain at the forefront of financial developments in the sector.

By training, Javed is a chartered accountant with a Master’s degree in NGO Management with Charity Accounting and Financial Management from Cass Business School.
Board of Directors
Affan Cheema  

Director of International Programmes

Affan Cheema is an experienced leader who has spent 25 years working in the international aid sector on poverty eradication in Asia, Africa and the Middle East. He has worked in fast onset emergencies, protracted crisis and development environments whilst working for Islamic Relief Worldwide and Care International. He is also a trustee of South West International Development Network (SWIDN).

Through his career Affan has held numerous roles including institutional fundraising, programme and grant management, and programme quality assurance.  Affan’s leadership has helped Islamic Relief Worldwide secure the highly coveted Core Humanitarian Standard (CHS), seen as the sector’s premier benchmark for operational excellence.

Affan completed his BA in Economics and Geography from University of London (School of Oriental and African Studies) and his MSc in Development Administration and Planning from the University of Bristol. He is PRINCE2 qualified, is a keen sportsman and recently co-edited a book entitled -Islam and International Development: Insights for working with Muslim Communities-.
Board of Directors
Dr Hossam Said

Managing Director, Humanitarian Academy for Development (HAD)

For nearly three decades Dr Hossam has provided the strategic vision to manage, lead and develop a range of international humanitarian interventions around the world.

At the start of his career, Dr Hossam served on the Board of Directors of the Egyptian Medical Syndicate, before moving to Islamic Relief Worldwide to manage the core global business activities as International Programmes Director.

During this time the organisation increased its global reach, gaining both domestic and international repute and credibility. Dr Hossam has also served on the Islamic Relief Worldwide Board of Management and Executive Committee for the past 15 years; sharing responsibility for strategic organisational development and the change management process, whilst forging strong relationships with many other charities.

Dr Hossam gained an MBA from Aston Business School in 2004 and graduated as a Medical Doctor from Cairo University in 1981.
Board of Directors
Martin Cottingham  

Director of External Relations and Advocacy

Martin Cottingham joined Islamic Relief in 2012 as IRUK Media Relations Manager, and was appointed Head of Communications in 2015 before taking up his current position as Director of External Relations and Advocacy for Islamic Relief Worldwide.

Martin has helped Islamic Relief to increase its mainstream media profile and expand its campaigning work, producing hard-hitting advocacy reports on floods in Pakistan (2011) famine in Somalia (2012) disaster risk reduction (2013) and aid to Afghanistan (2014). He has over 20 years’ experience working in media, communications and marketing roles for international development and environmental charities.

Martin graduated from the University of London with a degree in English and Drama (1982-85) then trained as a journalist with a postgraduate diploma at City University (1986-87). He has previously worked for Christian Aid as Editor of Christian Aid News and Media Relations Manager (1988-97) for Oxfam as Regional Campaigns Manager (1997-2000) and at the Soil Association as Marketing Director (2001-2006), as well as working for a wide range of organisations as a freelance writer, researcher and communications consultant.

Tufail Hussain

Director of Islamic Relief UK

Tufail Hussain has 17 years’ experience in the humanitarian and development sector, leading on marketing and fundraising campaigns for several organisations before joining Islamic Relief UK in 2016 as Deputy Director. Tufail was appointed Director of Islamic Relief UK in 2019 and in 2021 provided valuable leadership as interim CEO of Islamic Relief Worldwide.

Tufail is driven by a passion for empowering disadvantaged youth and mentors a number of young people. He also works to strengthen engagement between British Muslims and wider society. Under his leadership, Islamic Relief UK has significantly increased its income and developed successful partnerships with communities across the country. He has travelled around the world to raise awareness of major emergencies such as the Syria, Yemen and Afghanistan crises and the floods in Pakistan and Sudan.

A father to 5 daughters and a son, Tufail is also a sports enthusiast and passionate Liverpool FC supporter. Tufail has run the London Marathon twice, raising over £35,000 for humanitarian causes.

Before joining Islamic Relief he was CEO of Orphans in Need, where he oversaw a new strategy that increased income from £2 million to £9 million in 3 years and opened up new UK and international offices. Tufail is also a trustee of the Muslim Charities Forum and a Director of TIC International (Islamic Relief Worldwide’s clothes recycling and trading arm).
Waseem Ahmad

Chief Executive Officer

Waseem Ahmad joined the Islamic Relief family over 24 years ago, serving as Programme Officer in the Balochistan province of south-western Pakistan before becoming Head of Programmes in Pakistan. Waseem then moved to Oxfam and Tearfund before returning to Islamic Relief to establish our mission in Malawi. Later serving as Head of Programme Funding and Partnerships, Waseem led the response to major crises across the globe, including the East Africa drought, Pakistan earthquake and the Indian Ocean Tsunami.

Waseem then served for nearly 6 years as our Director of International Programmes, during which time the charity secured and retained the coveted Core Humanitarian Standard certification in recognition of the quality of our programming. He was appointed CEO of Islamic Relief in May 2021.

With a special interest in community mobilisation and infrastructure, Waseem received an MSc in Project Planning and Management from the University of Bradford, as well as an MSc in Economics from Arid Agriculture University in Rawalpindi, Pakistan.

Waseem has also worked for Lepra Health in Action and is a member of the International Civil Society Centre’s Board of Trustees. The father-of-3 enjoys walking and playing football, and is a keen birdwatcher.